Frequently Asked Questions - Kennedy Painting

ANSWERS TO YOUR FREQUENTLY ASKED QUESTIONS

Welcome to our FAQ page! You ask and we will answer. Here you will find answers to some of the most commonly asked questions about our process and services offered. We hope this page will help you quickly find the information you are looking for.

If you don't see the answer to your question, please feel free to contact us. We are happy to answer any questions you may have.

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About Us And Our Process:

Yes. We offer free in-person appointments. Our estimator will send a detailed estimate by email and text within 3-5 business days.
Because there are many unique factors for each individual job, we ask that we see the job site in person before offering any idea on pricing. However, kitchen cabinets are typically a project we are able to give rough figures on based on the photos provided.
We prefer for the homeowner or business representative to be there in person during the time of the estimate.
We allow for 1 hour. Typically appointments average between 30-45 minutes.
We will send you an email and text message with a link to the detailed contract
We allow our estimators 2-5 business days to fully prepare and send the contract.
Yes, we offer a 2-year warranty on all of our work.
Yes. The owner, field supervisors, and all of our crew leaders have also been certified through EPA-approved classes.
All major credit cards, cashier checks, money orders, and e-checks. All credit card transactions are subject to a 3% processing fee.
Yes. Floors, furniture, and areas will be covered with drop cloths or plastic sheets. On completion, we will pick up and clean up to return your home to the condition that we found it.

General Painting Questions:

We do not offer whitewashing of brick as an exterior service, however, we do paint brick solid colors.
We are able to paint basement floors in some cases but do not offer epoxy floor coatings for basements or garages.
We use Sherwin-Williams. We are open to purchasing from other vendors upon request.
Yes, we have the ability to match other paints. We can do this by using paint chips, old paint cans, or new-age technology provided by the paint vendor.
We offer a free in-home color consultation with a professional color consultation with every signed contract ($200 value).
Sheen refers to the glossiness of a paint finish. There are different levels of glossiness and paint manufacturers have categorized by different names usually from lowest to highest ( i.e. from no sheen to high gloss). Below are the types of sheen paints based on their reflective degrees:
  • Flat/Matte finish
  • Satin finish/ Eggshell finish
  • Semi-gloss finish
  • High gloss finish
Once the weather temperatures start to consistently drop below freezing both day and night (usually this happens sometime between the October and end of November here in St. Louis).

When we come out to paint...

Pets are welcome to stay in the home, but please have them kept in other areas of the house to keep them out of materials or near wet paint. If you prefer to make arrangements for them to stay somewhere else for the project we can give you an idea of how long to expect the painting to take.

Please be advised: Birds are very sensitive to paint so we ALWAYS suggest they be removed from the house for the duration of the project!

For interior projects, we ask our customers to move small knick-knack-type items and pictures. We don’t want to damage anything valuable, sentimental, or both. We come expecting to move furniture, window treatments, and switch plates. For exterior projects, we ask our customers to trim back plants and shrubs to allow us access. Also, outdoor furniture, wind chimes, hanging plants, etc. If you have pets that are escape artists - let us know.
Of course, we just need to know how to lock up when we are done for the day.
Yes, most drywall/plaster repairs can be completed by our team and should be specified in the contract. If repairs are outside of our capabilities, we are happy to make a referral to a company that can complete the work.
This depends on the size of your job. As we get closer to starting the project, our scheduling/ production department will give you an idea of the duration of the job and how many people you should expect.
We plan 24-48 hours ahead of a rainy day, if we foresee rain in the forecast that is of threat, we call a rain day for exterior work and put our crews on interior jobs for that day(s).
Let the project leader know. They can write us an additional work order to present the cost. If the customer agrees to the “AWO” the work will be performed while painters are already on site.
Yes, we leave behind any paint that is left over.
We prefer to collect a final check on the last day of the project. Once a final walk-through has been completed with the project leader/field supervisor and customer. If a check is not possible, we will send an invoice via email within 12-24 hours post-completion. Credit cards are accepted (with an additional 3% processing fee added). We do not accept cash.

If you still have questions feel free to give us a call or send us a text at the number listed below. We are more than happy to talk about your painting needs and answer any remaining questions you might have.

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About Kennedy Painting

Our goal as a painting contractor is to provide our clients with the utmost in professional and responsible house painting. Through ongoing training, we keep our employees up to date on industry changes, new products, innovations, and our award-winning customer service standards. From our initial in-home consultation to our final project walkthrough, Kennedy Painting is a painting company that St. Louis residents can rely on. Our attention to detail and proper techniques at every stage ensure that our paint jobs will last. We stand behind all our work written warranty and can guarantee that your painting investment will beautify and protect your home for many years to come.

  • BBB A+ Accredited
  • 2-year written warranty
  • 25 + years in business
  • Locally Owned and Operated

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Frequently Asked Questions

People Hire Us Because They Know

  • We offer a no-questions-asked two-year warranty on all of our painting projects.
  • We are competitive with our pricing structure.
  • Our paint jobs last longer because we never skimp on site protection.
  • We leave the job NEAT and CLEAN.
  • We have long-standing employees that are treated well.
  • We give back to our community in many ways, including our annual charity project, Paint It Forward.

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